Policies

Arrival and Departure Times:

Check-in time is between 3:00 and 5:00 p.m. We always try to be here to greet you personally. Let us know if you will be arriving later so we can give you the code to the cipher-coded door. Luggage drop-off may be arranged for your convenience. Checkout time is by 11:00a.m. Should you need additional time, please ask. As we only have a few hours to ready the house for the next guests, late checkouts, without advance approval, may be charged for additional time.

Reservations:

Two or more nights as a minimum stay may be required based upon dates selection. Reservations are confirmed with a charge for the first night’s stay. Any balance is charged to your credit card at the end of the cancellation period unless other arrangements have been previously made. We look forward to meeting you and to sharing our bed and breakfast home.

Availability:

Online reservations are the most effective for our guests. If you prefer, e-mail us at stay@alamovictorian.com  or call our toll free number at 1-800-630-3722. All reservations are confirmed by credit card. We accept Visa, MasterCard and Discover Card.

Cancellations:

Most reservations require a cancellation before 14 days prior to arrival to receive a full refund (minus a $25 service fee). Reservations for special events, convention periods, holidays and bookings of multiple rooms require a 30 to 60 day cancellation and may incur a higher service fee. Please inquire before booking or check on your guest confirmation letter*.

Smoking:

Alamo Street Victorian Inn is a smoke and candle free bed and breakfast home. Smoking is permitted on the verandah or in the backyard for fire prevention, safety and guest allergies. Please fully extinguish all smoking materials at all times

Allergy Free:

Alamo Street Victorian Inn is totally pet and feather free in consideration of allergic guests. Pets can stay at a separate vacation home offered for extended stays only that is not part of The Great Stays of Texas (HAT). The innkeeper has a pet dog in her quarters located in a separate wing of the house.

Check-in Policies:

Check-in time is between 3 and 5 p.m. or by individual arrangement.
Check-out time is 11 a.m.
Luggage drop off may be arranged for your convenience.


We accept cash, Travelers Checks, Visa, MasterCard, and the Discover Card. All reservations require a one night deposit by credit card.

Rates are for single or double occupancy.

All cancellations incur a $25 service fee. Reservations cancelled within 14 days of arrival are charged for the full stay
only if room is not rebooked. We make every attempt to rebook cancelled rooms. If we have to charge you, a rain check for a weekday stay equal to the number of days you cancelled (within a one year period based on availability) may be available.

Group Reservations for 3-5 Rooms

Reservations are refundable if made prior to 60 days before arrival except for a $25 service fee per room. The balance for multiple rooms reservations is due in full at the end of the cancellation period (60 days before the arrival date). If cancelled within the 60 day cancellation period, the balance is refundable if the reservation is rebooked. A surcharge may be made for use of the house by groups depending upon specific requirements. Please contact us for more information.

For All Reservations:

Please call if you are unable to keep your reservation as no-show reservations are non refundable. Shortening the length of stay within the cancellation period will result in a charge for the full stay unless the room is rebooked.

Gift Certificates are available.

* Balance is due 60 days in advance for special holiday and fiesta dates. Reservations canceled within 60 days of holidays, Fiesta and other special events are charged for the full stay only if rooms are not rebooked.

 

Alamo Street Victorian Inn
A Premier Victorian San Antonio TX Bed and Breakfast Inn
951 South Alamo Street · San Antonio, TX 78205
Phone - 210-212-5533
Toll Free - 800-630-3722
E-mail -
stay@alamostreetvictorianinn.com